Privacy Policy

1. Who We Are

Trondel Letters is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. Our registered editorial office is located at 36 Myddleton Street, London EC1R 1YD, United Kingdom.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Trondel Letters is the data controller for personal information collected via this website. Enquiries regarding this policy may be directed to [email protected].

2. Data We Collect

We collect personal information only when you actively provide it. The categories of information we may collect are as follows:

• ■ Contact form submissions: Name, email address, and message content provided when you write to us via the contact form on this website.
• ■ Technical data: IP address, browser type, operating system, referring URLs, and pages visited. This data is collected automatically by our web hosting provider when you visit this site.
• ■ Cookie data: Where you have provided consent, certain cookies may collect information about your browsing behaviour on this site. See our Cookie Policy for a full description.

We do not collect sensitive personal data, financial information, identity documents, or any information relating to children under the age of 16.

3. How We Use Your Data

Personal information submitted through this website is used solely for the purposes described below:

• ■ To respond to correspondence and enquiries submitted via the contact form.
• ■ To monitor and improve the performance of this website through aggregated technical analytics.
• ■ To comply with our legal obligations under applicable UK data protection law.

We do not use personal data for automated profiling, marketing communications, or any purpose not described in this policy. We do not sell or transfer personal data to third parties for commercial purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing personal data:

• ■ Legitimate interests — for responding to editorial and reader correspondence, and for maintaining technical logs necessary to operate this website securely.
• ■ Consent — for the setting of non-essential cookies where you have provided explicit consent via our cookie consent banner.
• ■ Legal obligation — where required to retain or disclose data under applicable law.

5. Data Retention

Contact form correspondence is retained for a period of up to twelve months from the date of submission, following which it is deleted from our systems unless an ongoing editorial relationship requires longer retention. Technical server logs are retained for up to ninety days and then automatically purged.

Cookie data is retained for the duration specified in each cookie's individual expiry period. Where consent is withdrawn, cookies are removed at the next session. See our Cookie Policy for full retention periods by category.

6. Third-Party Services

This website loads content from third-party providers for functionality purposes. These include font delivery services (Fontshare, Google Fonts), icon libraries (FontAwesome), animation utilities (AOS, GSAP), and interface libraries (Swiper, Fancybox). These services may set their own cookies or collect technical usage data in accordance with their respective privacy policies.

The contact page of this website embeds a Google Maps frame to display our office location. Google's privacy policy applies to data handled within that embedded frame. We have configured the embed to use the standard privacy-safe settings available for this service.

We do not share personal data with any third-party service for marketing or targeting purposes. No personal data submitted via this website is transferred outside the United Kingdom or European Economic Area without adequate safeguards in place.

7. Your Rights

Under UK GDPR, you have the following rights in relation to personal data we hold about you:

• ■ Right of access — to request a copy of the personal data we hold about you.
• ■ Right to rectification — to request correction of inaccurate or incomplete personal data.
• ■ Right to erasure — to request deletion of personal data where there is no longer a lawful basis for its retention.
• ■ Right to restrict processing — to request that we limit how we use your personal data in certain circumstances.
• ■ Right to object — to object to processing based on legitimate interests.
• ■ Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, write to us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Contact Us

All data protection enquiries should be directed to the editorial office:

This policy was last reviewed and updated on 1 January 2026. We may update this policy periodically to reflect changes in how we handle personal data or in applicable legislation. Material changes will be noted at the top of this page with a revised date.